News & Updates
We are in the process of switching our e-mail service, so if someone sends us an e-mail during that time, they will get a message bounced back. Please call us during that time if you need immediate assistance. The transfer is only supposed to require a couple hours - but a heads up felt necessary.
Low Interest Government Loan Program
USDA Rural Development has dropped the interest rate on their low-interest loan program to 2.75-3.0% over 40 years. Since this is somewhere near the long range rate of inflation, this is basically "free" money. All water systems qualify for the program and you can apply any time. Because of some base costs (environmental study, etc.) your water system needs to have a project that would cost at least $100,000. However, if you have been putting off a project for a long time, this would be an excellent opportunity to replace your distribution system, or build a reservoir, or install treatment and more. If interested, please contact
Todd Krause email@example.com
While there have been no reported cases of COVID-19 at our office, Northwest Water Systems, carefully reviewed the guidelines by the Governor of Washington and (until further notice) have decided to close our office and have our employees work remotely. If this is an emergency please call our office at 360-876-0958 and leave a message. Your call will be returned promptly and we appreciate your patience and understanding during this time.
If you have a payment please submit in our drop box
If you have a water sample you can leave at your own risk in the cooler outside the door. Temperature sensitive samples should be delivered to the lab directly.
If you have any concerns with COVID-19 and Drinking Water please find all updated information on the Department of Health’s website at www.doh.wa.gov/communityandenvironment/drinkingwater
Good Afternoon -
It has been decided that all water shut off/service suspension(s) will not be completed during the COVID-19 outbreak until further notice. We have been informed that all major utilities are moving towards this direction and found it appropriate to follow. Routine billing and payment processing will continue to be processed. When we are able to move forward with procedures on delinquent account(s), you will be notified.
We thank you for your understanding and hope everyone stays safe.
Department of Health has opened a much expanded call center so they can answer more of your questions quicker! The call center will be available from 6am-10pm 7 days a week at 1-800-525-0127.
There is no current evidence that coronaviruses are present in surface or ground water sources or transmitted through contaminated drinking water.
DOH COVID-19 Webpage - https://www.doh.wa.gov/Emergencies/Coronavirus
Community and Environment - https://www.doh.wa.gov/CommunityandEnvironment/DrinkingWater
Nine General Ways To Protect Your Health
Wash your hands. Frequently. And don’t touch your face. Don’t panic if you are struggling to find hand sanitizer in the stores. Soap and water will do.
Cover your cough. There are actual disgusting studies on this! If you don’t cover your cough or sneeze, the droplets can travel up to six feet!
Stay more than 6 feet away from each other. No hugs, no touching. Maybe greet your friends with a peace sign or, logically, with the Live Long and Prosper hand gesture.
Disinfect hard surfaces like tables, doorknobs, phones. Coronaviruses like COVID-19 can live on hard surfaces for hours to days. Disinfect them before you touch them again and have to wash your hands again. Then wash your hands again anyway.
Stay home if you are sick! If you have a fever and cough, stay home until your fever has been gone for 72 hours. Staying home while sick protects our friends and loved ones, some of whom may be at high risk of severe illness.
Public health may ask you to limit your travel—maybe because of your specific exposure or illness, or maybe as part of a request to an entire community. Are you prepared to stay home for 14 days? Do you have enough food to last? Books? Board games? List of interesting, yet non-divisive topics to discuss with your spouse or housemates?
Consider rescheduling or canceling large community events. If you are planning on holding a large event that involves people who may be at high risk of severe illness, and it is not an essential part of your business, it is reasonable to consider cancelling or rescheduling this event.
Follow international travel advice from CDC. At this point, this advice means delaying trips to China , Iran South Korea and Italy. Travel restrictions are in place for Japan and Hong Kong too.
Practice compassion. Avoid jumping to conclusions about people who may cough or sneeze at work. It is cold and flu season and people have allergies. Don’t grill your friends about their health conditions; instead, show them your support by offering them water or a tissue.